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Return and Cancellation Policy

You have the right to withdraw from the purchase of a physical product within fourteen days without providing any reason.
The withdrawal period is fourteen days from the day on which you or a third party designated by you, who is not the carrier, takes possession of the physical product.

To exercise your right of withdrawal, you must inform us (Linus Roth, c/o Universität Augsburg, Universitätsstr. 2, 86159 Augsburg) of your decision to withdraw from the purchase by means of a clear statement (e.g., a letter sent by post). You may use the attached model withdrawal form, but it is not mandatory.

To meet the withdrawal deadline, it is sufficient for you to send your communication regarding the exercise of the right of withdrawal before the withdrawal period expires.

No Right of Withdrawal for Digital Content

As you have entered into a contract for digital content that is not delivered on a physical medium, no right of withdrawal exists in this case. By concluding the contract and expressly consenting to the immediate provision of the digital content, you waive your statutory right of withdrawal.

Waiver of the Right of Withdrawal by Consent to Provision Before the Expiry of the Withdrawal Period

In accordance with § 356(5) BGB, the right of withdrawal for digital products not delivered on a physical medium expires if you:

  1. expressly agree that we may begin the execution of the contract before the expiry of the withdrawal period, and

  2. acknowledge that you lose your right of withdrawal with the beginning of the contract execution.

By activating the corresponding checkbox during the order process and completing the purchase, you confirm your knowledge and consent to waive your right of withdrawal. This waiver applies regardless of whether you have already downloaded or used the digital content.

Confirmation by the Provider

After the conclusion of the contract, you will receive confirmation of the contract on a durable medium (e.g., by post), which will include:

  • The content of the contract, including the ordered digital content,

  • Your express consent to the immediate provision of the digital content before the expiry of the withdrawal period, and

  • Your acknowledgment that you waive your right of withdrawal by providing this consent.

Model Withdrawal Form for Physical Products
(If you wish to withdraw from the purchase of a physical product, please complete this form and return it.)

To: Linus Roth, c/o Universität Augsburg, Universitätsstr. 2, 86159 Augsburg

I/We () hereby give notice that I/we () withdraw from my/our () contract of sale for the following goods ():
Ordered on ()/received on ():
Name of consumer(s):
Address of consumer(s):
Signature of consumer(s) (only if this form is submitted on paper):
Date:
(*) Delete as appropriate.

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